Privacy Policy

This Privacy Policy governs the manner in which the Balanced Membranes Academy collects, uses, maintains and discloses information collected from users (each, a “Student”) of the School ("Balanced Membranes Acadedmy"). This Privacy Policy applies to the Balanced Membranes Academy and all Courses offered by the Balanced Membranes Academy.


Personal identification information

We may collect personal identification information from Students in a variety of ways, including, but not limited to, when Students enrol in the Balanced Membranes Academy or a Course within the Balanced Membranes Academy, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in the Balanced Membranes Academy. Students may visit the Balanced Membranes Academy anonymously. We will collect personal identification information from Students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information, but doing so may prevent them from engaging in certain Balanced Membranes Academy-related activities.


How we use collected information

The Balanced Membranes Academy may collect and use Students’ personal identification information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Students use the services and resources provided in the Balanced Membranes Academy.
  • To send periodic emails
    We may use Student email addresses to send Students information and updates about their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests.


Collection of Non-Personal Information: Enhancing Your Experience

To continually enhance your experience on our Site, we gather non-personal information. This includes data like your browser type, computer specifications, and connection details like your operating system and ISP. These insights help us tailor our Site to suit your needs and preferences better.


Cookies and Technologies: Crafting a Seamless Experience

  • IP Addresses: Like a digital fingerprint, your IP address helps us understand and optimize traffic patterns and user behaviour on our Site.
  • Cookies: Think of cookies as tiny digital helpers that make your web surfing smoother by remembering your preferences. You have full control over these cookies through your browser settings.
  • Clear GIFs: Invisible yet impactful, clear gifs in our emails help us understand which messages resonate with you, enabling us to refine our communications.


Creating a Personal Profile: Tailoring Our Service to You

By combining the information we collect through cookies and clear gifs, we create a unique user profile for you. This profile assists us in offering personalized promotions and improving Site content, ensuring your experience with Balanced Membranes is as enriching as possible.


Responsible Information Sharing: Your Trust, Our Responsibility

We do not sell, trade, or rent Student personal identification information to others. We honour your trust by limiting the sharing of your personal information. It is only shared in necessary circumstances, such as with service providers that help us run our Site or during business transitions. Legal obligations may also necessitate sharing under certain circumstances.


Children's Privacy: Protecting Our Young Users We do not knowingly collect information from children under 18. If we become aware of such a collection, we'll take steps to remove the information promptly.


Communicating with You: Keeping You Informed and Engaged

Expect responsive support and timely communications from us, whether for service provision, newsletters, or promotional information. And remember, you always have the choice to opt out of these communications.


Third-party websites

Students may find advertising or other content in the Balanced Membranes Academy that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links on these websites and are not responsible for the practices employed by websites linked to or from the Balanced Membranes Academy. In addition, these websites or services, including their content and links, may constantly change. These websites and services may have their own privacy and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Student, is subject to that website's own terms and policies.


Privacy Policy Updates

The Balanced Membranes Academy can update this Privacy Policy at any time. We encourage students to periodically review this page for any changes. You acknowledge and agree that you must review this Privacy Policy periodically and become aware of modifications. Your continued use of our Site signifies your acceptance of these changes.


Your acceptance of these terms

Enrolling in the Balanced Membranes Academy signifies your acceptance of this Privacy Policy. If you disagree with this Privacy Policy, please do not enrol in the Balanced Membranes Academy. Your continued enrollment in the Balanced Membranes Academy following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

At Balanced Membranes, your privacy journey is handled with care, respect, and a dedicated commitment to keeping your information secure and used in ways that benefit and enrich your experience with us.